Last Updated: January 2026 SSL Secured

Ck88 Privacy Policy — Our Commitment to Protecting Your Data

Your personal information is a trust placed in us. The purpose of this policy is to clearly explain how ck88 collects, uses, and protects your data.

256-bit SSL
Your Data Is Never Sold
Third-Party Sharing Prohibited
GDPR Compliant

Summary: ck88 uses your personal information solely to provide its services. Your data is never sold or shared with third parties unnecessarily.

Introduction & Applicability

Welcome to ck88's Privacy Policy. This policy explains what information we — ck88 — collect about you through our website and mobile app, how we use it, and how we keep it secure.

By using any ck88 service, you agree to this Privacy Policy. We understand that privacy matters, so we've made every effort to present all information in clear, straightforward language.

  • This policy applies to the ck88 website, mobile app, and all related services.
  • Our services are available to users aged 18 and above only.
  • This policy is reviewed and updated regularly. The date of the latest update can be found at the top of the page.

What Data Is Collected

Ck88 collects two types of data — information you provide directly and information collected automatically.

Information You Provide Directly

Type of Information When It Is Collected Why It Is Needed
Full Name At Registration Identity Verification & KYC
Mobile Number During Registration & Verification OTP & Security
Email Address At Registration Contact & Confirmation
Date of Birth At Registration Age Verification (18+)
National ID Card For KYC Verification Identity & Legal Requirements
Payment Information Deposits & Withdrawals Transaction Processing

Automatically Collected Information

  • IP Address: For security verification and region detection.
  • Device Information: Device model, operating system, and browser — to keep the app running at peak performance.
  • Gaming Activity: Gaming history and bet amounts — to improve our services.
  • Login Time & Location: To prevent unauthorized access.
  • Cookies & Session Data: To personalize your experience.

How We Collect Information

Ck88 collects information in the following ways:

  • Direct Input: Information you provide during registration, login, deposits, and withdrawals.
  • Automatic Tracking: Through cookies and similar technologies while using the website and app.
  • Third-Party Verification: Authorized service providers for identity and payment verification.
  • Customer Service Contact: What you share with us via live chat or email.

ck88 never collects your data without your consent. Every piece of information collected has a specific purpose, which is clearly stated in this policy.

How We Use Your Information

Ck88 uses the information collected about you for the following purposes:

  • Account Management: To complete registration, login, and profile updates.
  • Payment Processing: To process deposits and withdrawals securely.
  • Security Assured: To detect and prevent fraud and suspicious activity.
  • Legal Obligation: To comply with KYC and AML (Anti-Money Laundering) regulations.
  • Customer Support: To resolve your issues.
  • Service Improvement: To analyze and improve your gaming experience.
  • Personalized Experience: To send you offers and recommendations tailored to your preferences.
  • Contact: To send you important updates and notifications.

You can opt out of promotional messages at any time. Update your notification preferences in account settings or contact support.

Who We Share Your Information With

Ck88 never sells your data. However, limited information may be shared with trusted partners in specific circumstances:

  • Payment Processors: Necessary information is shared with authorized payment service providers to complete transactions.
  • Identity Verification Service: With certified verification agencies for the KYC process.
  • Technology Service Providers: With server, cloud storage, and security service providers — all bound by confidentiality agreements.
  • Legal Authorities: With the relevant authorities when required by court order or legal necessity.

In all cases, only the minimum necessary information is shared — nothing more. Every organization we work with maintains its own strict privacy policy.

Cookie Policy

Ck88 uses cookies on its website and app. Cookies are small text files stored on your device.

Types of Cookies We Use

  • Essential Cookies: These are essential for the site to function properly — including login sessions, security tokens, and similar data.
  • Functional Cookies: To remember your preferences — such as language, theme, and game choices.
  • Analytics Cookies: Site usage statistics are collected to improve our services.
  • Security Cookies: To prevent fraud and unauthorized access.

You can disable cookies through your browser settings, though some features of the site may not function properly as a result.

Data Retention & Duration

Ck88 retains your data only for as long as necessary:

  • While your account is active: All data is actively stored and maintained.
  • After account closure: Data is typically retained for up to 5 years to meet legal requirements.
  • Financial Transactions: Retained in accordance with financial regulatory guidelines.
  • Inactive Accounts: If an account has been inactive for 12 months, the data retention period is reviewed.

Once the applicable retention period expires, your data is securely deleted or anonymized so that it can no longer be used to identify you.

Your Rights

Ck88 believes every user has rights over their own data. You may exercise the following rights:

Right to Know

You may request to see what data we hold about you.

Right to Correction

You may request corrections to any inaccurate or outdated information.

Right to Access

You may request a copy of the data we hold about you.

Right to Erasure

Under certain conditions, you may request the deletion of your data.

Right to Restrict Processing

You may request that we stop using your information for specific purposes.

Right to Object

You may object to certain types of data processing.

To exercise any of these rights, please contact our support team. We will do our best to respond within 30 days.

Security Measures

Ck88 uses industry-standard security measures to protect your data:

  • 256-bit SSL Encryption: All data transmitted between your browser and our servers is fully encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security on your login.
  • Firewall & DDoS Protection: To protect our systems from external attacks.
  • Regular Security Audits: Regular security audits conducted by independent third parties.
  • Data Backup: Regular encrypted backups to prevent data loss.
  • Limited Access: Only authorized staff can access the information they need.

While we implement the highest security standards, no online platform can guarantee 100% security. We strongly recommend using a strong password and never sharing your login credentials with anyone.

Child Protection

Ck88 services are strictly prohibited for anyone under the age of 18. We do not knowingly collect any information from minors.

  • Age is verified at the time of registration.
  • If there is any doubt, age must be verified with a valid ID.
  • Accounts identified as belonging to a minor are closed immediately.
  • Parents or guardians who have concerns are welcome to contact us.

Policy Changes

Ck88 may update this Privacy Policy at any time. For significant changes:

  • A notice will be sent to your registered email address.
  • A notification will be displayed when you access the site.
  • The last updated date at the top of the page will reflect any changes.

Continued use of our services after any changes takes effect will be considered acceptance of the updated policy.

Contact

For any privacy-related questions or concerns, please contact us:

  • Email: [email protected]
  • Live Chat: Chat with us directly via the website or app
  • Time: 24 hours, 7 days

We are committed to responding to all privacy-related requests within 30 days. For urgent matters, we will do our best to respond sooner.

Our support team is available in both Bengali and English. Contact us in whichever language you prefer.

Why is your data safe with ck88?

It's not just a promise — both technology and policy work together to keep you safe.

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Encrypted Storage

All your data is stored on our servers in encrypted form. Even if the database were compromised, the data would remain unreadable.

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Sale of Data Prohibited

Ck88 never sells your data to advertisers or third parties. This is a core principle of ours.

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Limited Access

Only trained and authorized staff are permitted to access relevant information.

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Regular Security Audits

Independent third-party experts regularly audit ck88's security infrastructure.

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Transparent Policy

Everything about what data is collected and why is written in plain language. Nothing is hidden.

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Your Rights Are Protected

You always have the right to view, correct, or delete your information.

Play with peace of mind — ck88 has your back

Your data is secure, your privacy is assured. Register now and enjoy a trusted gaming experience.

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